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Troubleshooting
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code
1C
DC
DC1
LC
4C
4C2
5C
56
English
Untitled-11 56
Untitled-11 56
Check the water level sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
• Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons
may be disabled during this process.
The door is open.
• Close the door and press Start/Pause (Hold to Start) to resume
operation.
Check the door switch.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check for water leaks.
• Power the washer off, and then check the drain system for any
leaks. Once the leak issue is resolved, power the washer on.
• Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons
may be disabled during this process.
Check the water supply line.
• Check the connection to the water lines (including water taps).
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
• Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons
may be disabled during this process.
Laundry needs protection because the water being supplied is too hot.
• Make sure the cold and hot water taps are properly connected.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter, and then restart the
washer.
Action
2020-04-02
2020-04-02
4:59:34
4:59:34
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