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Storage and Service
Storage
First turn your UPS OFF: press the "OFF" switch to turn power off at the UPS outlets, then disconnect the power cord from the wall
outlet. Next, disconnect all equipment to avoid battery drain. If you plan on storing your UPS for an extended period of time, fully
recharge the UPS batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS charge for 4-6 hours.
If you leave your UPS batteries discharged for an extended period of time, they may suffer permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit
www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the service problem does not originate from a
misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a
Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and
serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to
you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must
have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period,
enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you
request the RMA.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE
Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a
unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting
compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product.
FCC Specifications for Models with FCC Class A Approval:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use
shielded cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user's authority to
operate this equipment.
FCC Part 68 Notice (United States Only)
If your Modem/Fax Protection causes harm to the telephone network, the telephone company may temporarily discontinue your service. If possible, they will notify you in
advance. If advance notice isn't practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. Your telephone company
may make changes in its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If it does, you will be given advance notice
to give you an opportunity to maintain uninterrupted service. If you experience trouble with this equipment's Modem/Fax Protection, please visit www.tripplite.com/support for
repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure the
equipment is not malfunctioning. There are no repairs that can be made by the customer to the Modem/Fax Protection. This equipment may not be used on coin service
provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for
information.)
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
13-11-177-9332C3.indb 26
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
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