Error Diagnosis
Error
State
E06
Door reverses / does not close
E07
Door reverses / does not close
E08
Door neither operns nor closes
E09
Door neither opens nor closes
E10
Menu 37 set at 3
F02
No response
F03
No response
F04
No response
F05
No response
F06
No response
F07
Door neither opens nor closes
F08
Extension module function defective
F10
Door stops shortly after START
command given
F19
Door responds only to dead man's
control for closing
F20
Door responds only to dead man's
control for closing
F21
Operation briefly interrupted
F23
No response to START command
F24
No response to START command
F25
No response
F26
No response
F28
No response to START command
F29
End-of-travel positions shifted
Motor not running
F30
Door responds only to dead man's
control for closing
F31
Door neither opens nor closes
F32
F33
Door stopped while opening
Dear customer,
During production the garage door operator
you have purchased has undergone various
checks by the manufacturer to ensure that it is
of impeccable quality. Should this operator or
parts of it prove to be of no use or limited use
as a result of proven material or manufacturing
defects, we shall rectify this, at our discretion,
through free-of-charge repair or replacement.
We shall not accept any liability for damage as
a result of unsatisfactory fitting and
installation, improper putting into service,
incorrect operation and maintenance,
excessive use and overloading as well as any
Diagnosis / Remedy
Closing edge has been triggered.
Photocell has been triggered. Check menu setting [36]
External safety device (emergency-STOP, slack cable, wicket door, motor's thermal
switch) has been activated. Check (J4).
No end-of-travel positions learned. Programme the end-of-travel positions [30] [31].
Allow door to open and close fully in order for the position of the photocell to be detected.
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Error occurred during self-testing
Safety edges defective,
Check voltage (J3.3 - J3.1 >12V).
24V voltage supply to digital limit switch defective, check and if necessary replace DES,
re-adjust end-of-travel positions.
Fault in the add-on controls. Check the add-on controls
Door recloses / reopens. Malfunction in the control unit electronics. Replace control unit.
Closing edge self-testing has failed. Check safety edge.
Photocell
self-testing has failed. Check photocell.
Door operator's excess travel stop activated, allow operator to cool down for approx. 20 min.
Door's end-of-travel positions defective. Check end-of-travel positions and if necessary re-
adjust.
No connection to DES. Check motor connecting lead and DES.
Internal testing of membrane keypad defective. Replace membrane keypad.
Internal testing of external buttons / switches has failed.
Fault in the voltage supply. Check mains connection.
Plausibility error of DES
Check mechanics of both motor and door.
Check both motor and motor connecting lead.
Returns from impulse to dead man's control. Check safety edges and photocell.
Button actuated. Continuous impulse operative. Check external command generators (J1).
Spring breakage detection has been activated. Check springs and if necessary replace.
Opening force limit activated.
Eliminate sluggishness or blocking of door. Check springs.
Terms of Guarantee
alterations or modifications carried out to the
operator and accessory parts by the customer.
The same shall also apply for damage incurred
during transit or as a result of force majeure,
external influences or natural wear as well as
special atmospherical stresses. We cannot
accept any liability following alterations or
modifications of functional parts carried out by
the customer. We must be notified of any
defects immediately in writing; on request the
parts in question are to be made available to
us.
Check menu setting [35].
.
, exchange control unit.
, exchange control unit.
, exchange control unit.
, exchange control unit.
We shall not bear the costs for dismantling
and installation, freight and carriage. If a
complaint is proven to be unjustified, the
customer must bear our costs.
This guarantee is only valid in conjunction
with the signed invoice and commences on
the day of delivery. The manufacturer
guarantees that the product is free of defects.
The warranty is granted for a period of 24
months, in as far as the verification overleaf
has been properly filled out. Otherwise the
warranty shall expire 27 months after the date
of manufacture.
GB
Subject to changes