Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.
Problem:
The dishwasher does not start or cannot
be controlled.
The door won't close.
No water drains from the
dishwasher.
The dishwasher makes excessive
noise.
The dishes and glasses are
covered in a white film or
limescale deposits.
The dishes and glasses are
streaked or have a bluish tinge.
The crockery has not been dried
properly.
The dishes are not clean.
The dishwasher does not take any
water in - Tap shut-off alarm
(indicator light ON/OFF flashing; H2O and
tap symbol displayed; F 6 appears after a
few seconds).
Clogged filter alarm
The "filter" symbol on the display will light
up.
*
Only available in selected models.
Possible causes / Solutions:
• Switch off the appliance by pressing the ON/OFF button, switch it back
on after approximately one minute and reset the cycle.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
• The lock was released. Strongly push the door until a "clacking" noise
is heard.
• The dishwasher cycle has not yet finished.
• The water inlet hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.
• The dishes are rattling against each other or against the sprayer arms.
• An excessive amount of foam has been produced: the detergent has not
been measured out correctly or it is not suitable for use in dishwashers
(see Start-up and use).
• The level of refined salt is low or the dosage setting is not suited to the
hardness of the water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The rinse aid dosage is too high.
• A wash cycle without a drying cycle has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid
and salt).
• The rinse aid dispenser setting is not suitable.
• The crockery is made from non-stick material or plastic.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged properly.
• The sprayer arms cannot rotate freely.
• The wash cycle is too gentle (see Wash cycles).
• An excessive amount of foam has been produced: the detergent has not
been measured out correctly or it is not suitable for use in dishwashers
(see Start-Up and Use).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (see Care and maintenance).
• The refined salt level is low (see Rinse aid and salt).
• Switch off the appliance by pressing the ON/OFF button. Shut off the
water tap to eliminate the risk of flooding and remove the plug from the
electrical socket.
Make sure the water inlet filter has not become blocked by impurities
(see "Care and maintenance" chapter).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken
when the beeps sounded.
Switch off the appliance using the ON/OFF button, turn on the tap and
switch the appliance back on after a few seconds by pressing the same
button. Re-program the appliance and restart the wash cycle.
• Make sure the wash cycle has ended, open the dishwasher door
and clean the cup filter and stainless-steel filter (see "Care and
maintenance" chapter). The "blocked filter" symbol will go off when the
following cycle starts.
EN
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