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TROUBLESHOOTING
Problem
Frost or ice
Condensation from food with a
crystals on frozen
high water content has frozen
food (inside of
inside of the food package.
sealed package).
Food has been left in the freezer
for a long period of time.
Icemaker is not
Demand exceeds ice storage
making enough
capacity.
ice.
House water supply is not
connected, valve is not turned
on fully, or valve is clogged.
Water filter has been
exhausted.
Low house water supply
pressure.
Reverse Osmosis filtration
system is used.
Tubing connecting refrigerator
to house supply valve is kinked.
Possible Causes
Solutions
This is normal for food items with a high water
content.
Do not store food items with high water content
in the freezer for a long period of time.
The icemaker will produce approximately 70-182
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
It is recommended that you replace the water
filter:
•
Approximately every six months.
•
When the water filter indicator turns on.
•
When the water dispenser output decreases.
•
When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120
psi on models without a water filter and between
40 and 120 psi on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to Water Pressure section.)
The tubing can kink when the refrigerator is
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
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