Problem
The brewing unit cannot
be closed.
The brewing unit cannot
be opened.
Fill water tank R
lights up.
Fill water tank R lights
up even though there
is enough water in the
water tank.
Fill water tank R and
Descale Q are flashing
simulta neously and it is
not possible to prepare
drinks.
Descale Q lights up or
starts flashing.
Descale Q lights up
or starts flashing even
though decalcified water
has been used.
The quality of the crema
has deteriorated.
Troubleshooting
Cause
The piercing unit and/
or the T DISC support
have not been correctly
inserted.
The T DISC has not been
correctly inserted.
The brewing unit is not
closed properly.
The brewing unit is still
locked.
There is not enough
water in the water tank.
The float in the water
tank is stuck.
The water tank is not
inserted correctly.
There is a fault on the
machine.
The appliance needs to
be descaled.
Even decalcified water
contains low amounts of
calcium carbonate.
The beverage outlet is
sticky or dirty.
Build-up of limescale in
the appliance.
Solution
Press the piercing unit into its holder using
both thumbs and check the position of the
T DISC support.
Replace the damaged T DISC with a new one.
Place the T DISC with the printed side facing
downwards so that the tab is resting in the
intended slot.
Clean the brewing unit with a soft, damp cloth,
paying particular attention to the lid area.
Press the lid down until it audibly clicks into
place.
Wait until the Status LED S has stopped
blinking before attempting to open the brewing
unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill the tank with cold, fresh water as far as the
max mark. Reinsert the water tank.
Clean the water tank and free the float.
Check that the water tank has been correctly
inserted.
Turn the machine off using the On / Off switch,
wait approximately 5 minutes and turn the
machine back on. If R and Q are still flashing,
please contact the TASSIMO careline.
Descale the appliance. Please refer here to the
section á Descaling.
Descale the appliance. Please refer here to the
section á Descaling.
Clean the beverage outlet. Please refer here to
the section à Cleaning.
Clean the brewing unit with the orange Service
T DISC. Please refer here to the section
à Cleaning.
Descale the appliance. Please refer here to the
section á Descaling.
H
5 en