TROUBLESHOOTING
Problem
Lamp does not power up
Lamp works in UV mode but not
White Light mode
OR
Lamp works in White Light mode
but not UV mode
One or more LEDs not active
Significant drop in UV-A
intensity
Visible light readings above 2
ft-candles or 20 lux
Possible Cause
No power
Damaged or defective power
cord
Damaged or defective control
cable
Damaged or defective control
switch
Internal failure
Damaged or defective control
cable
Damaged or defective control
switch
LED driver failure
LED array failure
Filter is dirty
Inconsistent light meter
measuring distance
LED failure
Incorrect light meter range
Inconsistent light meter
measuring distance
Filters are dirty
Damaged UV filter(s)
LED failure
Possible Solution
Verify power cord connected
to line power. Verify power
cord is connected to
lamp. Verify control cord is
connected to lamp.
Inspect power cord for
damage. Replace if damage
is found.
Inspect control cord for
damage. Replace if damage
is found.
Inspect control switch for
damage. Replace control cord
if damage is found.
Contact Magnaflux Authorized
Service Center.
Inspect control cord for
damage. Replace if damage
is found.
Inspect control switch for
damage. Replace control cord
if damage is found.
Contact Magnaflux Authorized
Service Center.
Contact Magnaflux Authorized
Service Center
Clean LED covers and filters.
Use a calibrated UV-A meter
fixed at consistent distance of
15 in / 38 cm from lamp filter to
front of sensor.
Contact Magnaflux Authorized
Service Center.
Use a calibrated visible light
meter that meets ASTM E2297
defined range for visible light
(400-760 nm).
Use a calibrated visible light
meter fixed at consistent
distance of 15 in / 38 cm from
lamp filter to front of sensor.
Clean LED covers and filters.
See maintenance.
Replace LED cover assembly.
Contact Magnaflux Authorized
Service Center.
ST700 Operating Manual
4