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Spillovers on
1. Switch the power to the cooktop off.
the touch
2. Soak up the spill
controls
3. Wipe the touch control area with a clean
damp sponge or cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the cooktop back on.
7. Hints and Tips
Problem
The cooktop
cannot Be turned
on.
The touch controls
are unresponsive.
The touch controls
are difficult to
operate.
The glass is being
scratched.
Some pans make
crackling or
clicking noises.
8. Installation
8.1 Selection of installation equipment
Cut out the work surface according to the sizes shown in the drawing.
For the purpose of installation and use, a minimum of 5 cm space shall be preserved around the hole.
Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant and insulated
work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface
material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat
radiation from the hotplate. As shown below:
Note: The safety distance between the sides of the hob and the inner surfaces of the
worktop should be at least 3mm.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used
This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe the
touch control area dry before turning the
cooktop back on.
Make sure the ceramic hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and
the problem persists, call a
qualified technician.
Unlock the controls. See section
'Using your ceramic cooktop'
for instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware
and does not indicate a fault.
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What to do
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