8. WARRANTY
1. UP20 products are designed to highest quality standards. UP20 provides a 36-month warranty
for its products, from the date of purchase. This warranty applies to all material and manufac-
turing defects which may arise. No further claims are possible, of whatever nature, direct or
indirect, relating to people and/or materials.
2. In the event of a problem or defect, you should first always consult your UP20 dealer. In most
cases, the Up20 dealer will be able to solve the problem or correct the defect.
3. Repairs or the replacement of parts will not extend the original warranty period.
4. Defects which have arisen as a result of improper use or wear are not covered by the warranty.
Amongst other things, this relates to switches, protective circuit switches and motors, in the
event of wear.
5. Your claim upon the warranty can only be processed if:
• Proof of the purchase date can be provided in the form of a receipt
•No repairs and/or replacements have been carried out by third parties
• The tool has not been subjected to improper use (overloading of the machine or fitting
non-approved accessories).
•There is no damage caused by external influences or foreign bodies such as sand or stones.
•There is no damage caused by non-observance of the safety instructions and the instructions
for use.
6. The warranty stipulations apply in combination with our terms of sale and delivery.
7. Faulty tools to be returned to UP20 via your UP20 dealer will be collected by UP20 as long as the
product is properly packaged. If faulty goods are sent directly to Up20 by the consumer, UP20
will only be able to process these goods if the consumer pays the shipping costs.
8. Products which are delivered in a poorly packaged condition will not be accepted by UP20.
Items not covered by warranty
1. Any part that has become inoperative due to misuse, commercial use, abuse, neglect, accident,
improper maintenance, or alteration; or
2. The unit, if it has not been operated and/or maintained in accordance with the owner's manual; or
3. Normal deterioration of the exterior finish due to the use or exposure.
4. Warranty is valid with purchase receipt only.
5. Warranty get lost in case product has been open.
6. Warranty get lost in case storage conditions not well applied and humidity is found inside the
charger.
7. Not intended for professional use.
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