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TROUBLESHOOTING
TROUBLESHOOTING
Review the Troubleshooting section before calling for service;
doing so will save you both time and money.
Problem
Refrigerator
The refrigerator control is
and Freezer
set to OFF (some models).
section are not
Refrigerator is in the defrost
cooling.
cycle.
Refrigerator was recently
installed.
Refrigerator was recently
relocated.
Cooling
Refrigerator is replacing an
System runs
older model.
too much.
Refrigerator was recently
plugged in or power
restored.
The door is opened often or
a large amount of food / hot
food was added.
Doors are not closed
completely.
Refrigerator is installed in a
hot location.
Condenser / back cover is
clogged.
Possible causes
Solutions
Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes
restored once the defrost cycle has completed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Modern refrigerators require more operating
technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep food
as soon as the food is removed. (Refer to the
Storage
Guide.)
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Troubleshooting.
The compressor will run longer under warm
conditions. At normal room temperatures 70°F (21 °C)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not
be operated above 110°F (43 °C).
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.
Food