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What to Do in the Event of a Fault?
W h a t t o D o i n t h e E v e n t o f a F a u l t ?
G enerally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
Display
None
The illuminated ring
around the control knob
is flashing orange and
white
Three signals sound and
the illuminated ring
lights up three times
The illuminated ring
around the control knob
is flashing orange
quickly
Notes
▯
If the illuminated ring around the control knob is
flashing orange quickly, disconnect the cooktop from
the mains and then wait 30 seconds before
reconnecting it. If this code is displayed again,
contact the technical after-sales service and specify
which fault code has appeared.
▯
If a fault occurs, the appliance does not switch to
standby mode.
Possible cause
The power supply has been discon-
nected.
The appliance has not been connected
as shown in the circuit diagram.
Electronics fault.
The cooking zone has been operating
continuously for an extended period.
The control knob has not been turned
for an extended period.
The electronics have overheated and
the affected cooking zone has been
switched off.
The electronics have overheated and all
the cooking zones have been switched
off.
The PowerBoost function has not been
activated correctly.
The PowerBoost function has been
deactivated automatically to protect the
electronic elements inside the cooktop.
The operating voltage is incorrect/out-
side of the normal operating range.
The cooktop is not connected correctly Disconnect the cooktop from the mains power sup-
What to Do in the Event of a Fault?
9
CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Solution
Use other electrical appliances to check whether a
short circuit has occurred in the power supply.
Make sure that the appliance has been connected
as shown in the circuit diagram.
If you are unable to rectify the fault, contact our
technical after-sales service.
Turn the control knob to the 0 position. Switch the
cooking zone back on.
Wait until the electronics have cooled down suffi-
ciently before switching the cooking zone back on.
See the section entitled ~ "PowerBoost Fea-
ture" on page 18.
Turn the control knob to the 0 position. Switch the
cooking zone back on as normal.
Inform your electricity supplier.
ply. Make sure that it has been connected as shown
in the circuit diagram.
Demo Mode
If the illuminated ring around the control knob turns white
and the cooking zone will not heat up, demo mode has
been activated. Disconnect the appliance from the mains.
Wait 30 seconds and then reconnect the appliance. Then
deactivate demo mode within three minutes as follows:
Turn the control knob anti-clockwise to position Ž.
1.
2.
Turn the same control knob clockwise to position Ú.
3.
Turn the same control knob anti-clockwise to
position 0.
The illuminated ring around the control knob turns
white.
The demo mode is deactivated.
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