TROUBLESHOOTING
PROBLEM
Igniter pin and burner are wet Wipe dry with a cloth
Igniter battery is incorrectly
inserted.
Igniter pin cracked or broken
Fire table won't
Electrode wire is loose or
light
disconnected
Electrode wire is shorting
between valve and igniter pin
No gas flow
Regulator is not fully
connected to the tank
Gas flow is obstructed
Burner will not
Spider webs or insect nest in
light using a
the venturi (end of burner
match
tube)
Burner ports are clogged
Flame is obstructed at burner
Fire table emits
ports
a lot of black
smoke when lit
Regulator hose is pinched
No gas flow
Sudden drop in
gas flow
Excess flow safety valve has
been activated
High or gusting winds
No gas flow
Flame blow out
Excess flow safety valve has
been activated
CAUSE
Check that battery is correctly inserted
Call customer service for replacement
part
Reconnect wire to the igniter
box located inside the table
base behind the igniter button
Call customer service for replacement
part
Check if gas cylinder is empty. If yes,
replace.
Check LP tank connection.
Check hose for bends or kinks
Clean the venturi
Insert an opened paperclip into each of
the burner ports to clean them. Ensure
the fire table is off and all parts are
cooled before attempting to clean the
burner ports
Make sure all the gas burner ports are
free of any lava rocks or debris to allow
the gas to flow freely.
Check the regulator hose for bends or
kinks
Check if gas cylinder is empty. If yes,
replace.
Turn the control knob to "OFF". Close the
LP tank valve and disconnect the
regulator from the tank. Turn the control
knob to "HIGH". Wait 1 minute. Turn the
control knob to "OFF". Reconnect
regulator to LP tank. Open tank valve
slowly. Light fire table as indicated in "To
Light" section.
Increase flame to "HIGH"
Check if gas cylinder is empty. If yes,
replace.
See "Sudden drop in gas flow" above
10
CORRECTIVE ACTION