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Clearing your Wi-Fi settings
It is possible to remove your network details from the appliance.
20 sec
Press and hold the ON/ OFF button on the
appliance for longer than 20 seconds.
If you clear your network settings the appliance will not connect to the Dyson Link app.
Enabling or Disabling Wi-Fi
Wi-Fi can be enabled or disabled by pressing and holding the ON/ OFF button
on the appliance for between 10 and 20 seconds.
10-20 sec
Wi-Fi disabled
If Wi-Fi is disabled, the appliance will not connect to the Dyson Link app.
Troubleshooting
If you see a flashing 'E' when trying to use
the appliance, it is unable to do what has
been requested.
Make sure you have checked the following:
The room temperature is above 5°C/ 41°F.
There are no blockages in the inlet grille or loop amplifier outlet.
The filter has been correctly assembled and doesn't need to be replaced.
The appliance is correctly plugged in directly to the wall outlet.
If the message still displays, unplug and leave for 10 seconds before turning on again.
If the problem persists, please call the Dyson Helpline.
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The Wi-Fi symbol will flash alternately between
white and green to indicate that your network
details have been removed.
Wi-Fi enabled
If you see a solid 'E' when trying to use the
appliance, it shows the appliance has stopped
functioning correctly.
Solid white = Wi-Fi connected
Flashing white = Wi-Fi connecting
Flashing green = Wi-Fi is ready to
connect to your Dyson Link app
Off = Wi-Fi disabled
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