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Idiomas disponibles
CLEANING
To keep the material's appearance as long as possible, a few guidelines must be followed.
Cleaning metal parts: water contains calcium that deposits on surfaces and forms unpleasant spots. For
routine cleaning,simply use a damp cloth with a little soap, rinse and dry. Calcium spots can therefore be
avoided by drying after use.
Important note: Using only a soap-based detergent is recommended. Never use abrasive detergents or
disinfectants or those containing alcohol, hydrochloric acid or phosphoric acid.
Dear Customer, we would like to remind you that the warranty on our product's surface is not valid if the
material undergoes treatment different than that suggested. The warranty does not cover any damage
due to deposits of calcium or impurities.
WARRANTY TERMS
Dear Customer,
We congratulate you and thank you for choosing a Bossini quality product
The product is guaranteed against any defects due to manufacturing faults as specified hereunder:
1) 5 Years casting defects or porosity
2) 2 Years chromium plated surfaces defects (not including defects / deterioration caused by use of abrasive or
acid detergents)
3) 2 years cartridges / headworks (except for seals and o-ring washers)
4) 2 years thermostatic cartridges / thermostatic elements (which wear and tear time depends on quality of
the water supplied)
5) Repair or replacement of parts evidencing manufacturing defects, acknowledged by our technical
department.
The request for replacement under the terms of this warranty must be made in a letter setting out the date and
place of purchase and giving a brief explanation of the problem. The letter must be received by us within the
warranty period and must be accompanied by proof of the purchase date (e.g. a receipt). The warranty only
covers production faults / defects and is strictly limited to the repair or free replacement of the parts which
are recognised to be defective. The defective parts have to be returned to Bossini carriage free with a report
describing the defect. Bossini reserves the right to inspect the part alleged to be faulty or defective and to
evaluate the applicability of the warranty terms.
The warranty does not cover the following:
1-Deterioration of chromium plated surfaces caused by use of disinfectants or abrasive detergents or those
containing alcohol, hydrochloric acid or phosphoric acid or, non observance of recommended cleaning /
maintenance instructions.
2-Deterioration of surface finishes other than chromium plated. Their lifetime depends on the care in handling
and use by the user.
3-Damages to faucets due to incorrect installation or plumbing
4-Incorrect / improper use or neglect of the faucets
5-Unsuitable repair and maintenance or repairs carried out without prior authorisation by Bossini
6-Normal wear and tear
7-Damages caused by limescale deposits or impurities
8-Damages whether accidental or consequent to missing parts or mis-use of the product
9-Labour costs and/or damages whether accidental or consequent to installation, repair or replacement of
the product
Furthermore, should a home service be necessary (specifically requested by user), to evaluate a claim, all labour
costs relating to the removal, disassembly and reinstallation of the product as well as travelling expenses will
be payable by the user.
Warranty effectiveness
The warranty period commences on the date the product is purchased, evidenced by the relevant purchase
document ( e.g.receipt, invoice, cash voucher) and it is unrenewable.
For further information please contact Bossini or its distributor.
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