8.1 What to do if...
Problem
You cannot activate or operate
the hob.
You can hear a constant beep
noise.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
You cannot activate the outer
ring.
There is a dark area on
the multiple zone.
The control panel becomes hot to
the touch.
There is no sound when you
touch the panel sensor fields.
comes on.
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You did not set the heat setting for
10 seconds.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
The cooking zone was not activated. Set a heat setting for the cooking zone
It is normal that there is a dark area
on the multiple zone.
The cookware is too large or you put
it too close to the control panel.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Refer to "Pause".
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
first.
Put large cookware on the rear zones,
if possible.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
ENGLISH
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