CAUTION:
• Do not use a wire brush or other abrasive objects.
• Do not use harsh or abrasive cleaners.
• Do not use chemicals, acids, petrol or oil.
• The container, the stirring tool and the lid are not
suitable for cleaning in the dishwasher. Exposure to
heat and harsh cleaners could cause them to warp or
discolour.
• You can clean the container, the stirring tool and the lid
in warm rinsing water with a little hand dishwashing liquid
added. Dry the accessories well afterwards.
• Clean the base unit and the bowl with a damp cloth.
Problem
The appliance has no function.
The lid does not close.
The appliance is in standby mode
although ice preparation was not
finished.
The compressor makes abnormal
noises.
The stirring tool stops during the
programme.
The display shows the symbol
The compressor does not switch on.
14
ICM3799_IM
Troubleshooting
Possible Cause
The appliance has no power
supply.
The appliance is defective.
The container is not inserted
correctly into the tray.
The power supply has been
interrupted.
The voltage is too low.
The ice cream is too hard.
Blockage of the motor (protective
function).
The overheating protection is
.
activated.
Storage
• Clean the appliance as described and allow it to dry
completely.
• We recommend storing the appliance in its original
packaging if you do not intend to use it for a long period
of time.
• Always store the appliance out of the reach of children in
a well-ventilated and dry place.
Remedy
Check the power socket with another appli-
ance.
Insert the mains plug correctly.
Check the house fuse.
Contact our service or a specialist.
Turn the container a little when inserting it.
Restart the programme for the remaining time.
Switch off the appliance and check the mains
voltage.
Switch off the appliance and disconnect the
mains plug from the socket. Remove the ice
cream.
Let the appliance cool down for approx.
30 minutes before starting again.
07.06.23