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SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
• For appliances with the
1. Use a smartphone to check the strength of the
wireless router (Wi-Fi network) near the appliance.
• If the distance between the appliance and the wireless
router is too far, the signal strength becomes weak. It
may take a long time to register or installation may fail.
2. Turn off the Mobile data or Cellular Data on your
smartphone.
3. Connect your smartphone to the wireless router.
or
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NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To
check your network frequency, contact your Internet
service provider or refer to your wireless router
manual.
• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• The surrounding wireless environment can make the
wireless network service run slowly.
• If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router. Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• If the appliance cannot be registered due to problems
with the wireless signal transmission, unplug the
appliance and wait about a minute before trying
again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
• If the security protocol of the router is set to WEP,
network setup may fail. Change the security protocol
(WPA2 is recommended), and register the product
again.
Installing Smart ThinQ Application
Search for the LG Smart ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
SMArT FuNCTiONS
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