Trouble Shooting
This chapter lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider, but
most of problems you encounter are easy to correct yourself.
Message
Possible causes
There is no SIM card in the
SIM error
phone or you may have
inserted it incorrectly.
Signal weak
No connection
to the network
Outside GSM network
When you want to change
a security code you have to
Codes do not
confirm the new code by
match
entering it again. The two
codes that you have entered
do not match.
Not supported by Service
Function
Provider or registration
cannot be set
required
Dialling error
Calls not
New SIM card inserted
available
Charge limit reached
On/Off key pressed too
briefly
Phone cannot
be switched on
Battery empty
Battery contacts dirty
Possible Corrective measures
Make sure that the SIM card is
correctly inserted.
Move higher to a window or open
space. Check service provider
coverage map.
Contact your Service Provider.
Contact your Service Provider.
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean contacts.
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