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false use, application of force and in the
event of interventions that have not been
made by a service branch authorised by us.
Procedure for warranty cases
To ensure that your request is processed
quickly, please follow the instructions below:
• Please keep your sales receipt and iden-
tifi cation number (IAN 373442_2104)
as proof of purchase for all queries.
• You can fi nd the item number on the
type plate.
• If functional errors or other defects oc-
cur, fi rst contact the service department
named below by telephoneor email.
You will then receive further information
on how to process your complaint.
• After consulting our customer service,
you can send a defective product to
the service address given to you free
of charge, enclosing the sales receipt
and specifying the nature of the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, it is imperative that you only
use the address given to you. Make
sure that the freight is prepaid for the
shipment and that it is not sent as bulky
goods, express or other special freight.
Please send in the device including all
accessories supplied with the purchase
and ensure that it is suffi ciently secure
for transport.
Repair service
You can have repairs which are not sub-
ject to warranty performed by our service
branch for a charge. They will gladly cre-
ate a cost estimate for you.
We can only work on devices which are
sent in properly packed and with postage
paid.
Caution: Please send your device cleaned
and with an indication of the defect to our
service branch.
Devices sent in where freight is not prepaid
– as bulky goods, express or as other spe-
cial freight – will not be accepted.
We will dispose of any defective devices
that you send to us free of charge.
Service-Center
Service Great Britain
GB
Tel.: 0800 404 7657
E-Mail: grizzly@lidl.co.uk
IAN 373442_2104
Service Ireland
IE
Tel.: 1800 10 10 10
E-Mail: grizzly@lidl.ie
IAN 373442_2104
Importer
Please note that the following address is
not a service address. Please initially con-
tact the service centre specifi ed above.
Grizzly Tools GmbH & Co. KG
Stockstädter Straße 20
63762 Großostheim
Germany
HRA: 5468, Amtsgericht Aschaffenburg
www.grizzlytools.de
GB
IE
43
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