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WARRANTY REGISTRATION:
To receive warranty coverage for your purchase, you must
complete the warranty registration form found on our
website within 30 days of purchase, or provide valid proof
of purchase detailing the date and location of your purchase.
U.S. CUSTOMERS: www.craftandmain.com/warranty
CANADIAN CUSTOMERS: www.craftandmain.ca/179-2
CRAFT + MAIN® products are covered by the FGI Industries, Ltd. 1 year limited warranty, which is as follows:
FGI Industries, Ltd. warrants its products to be free from defects in material or workmanship for 1 year from the date of purchase of
the product by the original purchaser.
If inspection of this product, within 1 year after its initial purchase, confirms that it is defective in materials or workmanship, FGI
Industries, Ltd. will repair or at its option, exchange the product for a similar model. FGI Industries, Ltd. provides no warranties or
guarantees beyond those in this limited warranty.
This limited warranty applies only to the original purchaser and installation of these products. All de-installation and re-installation and
transportation costs or charges incidental to warranty services are to be borne by the owner. In no event will FGI Industries, Ltd. be
liable for the cost of repair or replacement of any installation materials, including but not limited to, tiles, marble etc. FGI Industries,
Ltd. will not be responsible for and this warranty does not cover and specifically excludes any liability to the purchaser or any third
party for consequential or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of
this warranty of any implied warranties, including those of merchantability or fitness for an intended purpose.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this
product should check with a local building or plumbing contractor to ensure local code compliance before installation.
This warranty is void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance,
abuse, misuse, accident, or other damages; if it was not installed in accordance with FGI Industries, Ltd. instructions; or if it has been
modified in a manner inconsistent with the product as shipped by FGI Industries, Ltd.
This Warranty excludes the following:
1. Replacement of discolored or damaged parts as a result of strong cleaning or disinfecting chemicals.
2. Damage to, or malfunction of the unit resulting from improper installation, negligence, misuse, abuse or tampering by an
unauthorized repair personnel.
3. Under no circumstances will FGI Industries, Ltd. be held liable for any loss or damage directly, consequentially or
incidentally arising out of the misuse of, or inability to use this product.
4. Damage or loss resulting from electrical surges, electrical outages, lightning strikes or other acts are not covered by this warranty.
5. The owner hereby releases FGI Industries, Ltd. from any or all claims against damages to the property or the product resulting from
misuse, improper installation, inadequate maintenance, or exposure to extreme temperature, or strong chemicals.
Note: Some states or provinces do not allow the limitations on an implied warranty, and some states/provinces do not allow exclusions
or limitations regarding incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you
specific legal rights, and you may have other rights, which vary from state to state or province to province. No person is authorized to
change, add to, or create any warranty or obligation other than that set forth herein. This warranty gives the original purchaser of this
product specific legal rights, which may vary from state to state or from province to province. In some states or provinces, the
exclusion or limitation of incidental or consequential damages is not allowed, so those exclusions may not apply to you.
© 2023 FGI Industries, Ltd. | CRAFT + MAIN® and logo design are registered trademarks of FGI Industries, Ltd.
CUSTOMER SERVICE:
U.S. CUSTOMERS: 1-888-620-3667
Monday - Friday, 7:00 a.m. - 5:00 p.m., CT
www.craftandmain.com | customerservice.us@fgi-industries.com
CANADIAN CUSTOMERS: 1-888-256-7551
Monday - Friday, 8:00 a.m. - 5:00 p.m., ET
www.craftandmain.ca | customerservice.cdn@fgi-industries.com
LIMITED WARRANTY
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