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Troubleshooting
Symptom/ Advisory
Source unit does not turn on.
Tuner fails to tune any stations
Unable to tune stations in seek
mode
USB device cannot be inserted
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USB device is not recognized
No sound heard with the display
"No File" shown
Sound skips or is noisy
MP3 is not playing back
Bluetooth source volume is
lower than other sources
Diagnosis
Basic
Blown fuse
Motorcycle's ignition is off
Voltage applied to Red wire is not
between 10.5
& 16 volts or there is
no voltage present
Unit is not properly grounded
Radio Tuner
No antenna or disconnected or
open connection in cable
You are in a weak signal area
USBDevices
The USB device
has
been inserted
in the wrong direction
The USB device connector is broken
The USB device is damaged
Connectors are
loose
No MP3/WMA files are stored on the
USB device
MP3/WMA files are not created
properly
AUX
Writing error occurred. The MP3
format is not compatible.
Bluetooth
Bluetooth from device is not at
maximum volume
12
Remedy
Check fuse of the unit, replace with correct rating.
If connected following the
instructions,
the unit will
not operate with ignition off.
Check battery, connections and fuses and repair or
replace as necessary.
If
voltage is above+ 16 volts,
have the electrical system inspected by an authorized
service center.
Check wiring and repair as necessary.
Check all connections and repair as necessary.
Make sure the tuner LOC mode is off. Add optional
antenna (part# PMX-ANT)
Reversing the connection direction of the USB device,
try reinserting.
Replace with a new USB device.
Disconnect USB device and reconnect. If the device
is
still not recognized, try replacing with a different USB
device. USB does not work with Android devices.
Store these files properly on the USB device. USB does
not work with Android devices.
Use MP3/WMA files that are encoded correctly.
Make sure MP3 has been written in a supported format
Turn the volume on the device to maximum level
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