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CARE AND MAINTENANCE
• Clean carefully by gently wiping with a grit-free damp cloth.
• Use only mild soap with water.
• Never use acids, harsh chemicals, or abrasive detergents to clean the faucet surface.
TROUBLESHOOTING
PROBLEM
There is a leak from
under the handle or there
is a leak from the spout
when the faucet is off.
There is a leak from
aerator when the faucet
is on.
The aerator has irregular
or reduced water flow.
Water comes out of spout
and sidespray at the
same time switching
water from spout to
side spray.
There is a leak
from spout when
the spout is
swaying.
POSSIBLE CAUSE
1. The bonnet nut is not tight enough.
2. Rubber washer and sealing
gasket on cartridge are worn.
1. The aerator does not fit correctly
on the faucet.
2. The aerator washer is missing.
The aerator is dirty.
The diverter is damaged or missing.
1. The cap has come loose.
2. The o-ring which is between the
spout and body is worn.
CORRECTIVE ACTION
1. Remove the handle and retighten
the bonnet nut.
2. If the problem occurs after
retightening the bonnet nut, call
customer service for a new
cartridge and replace it after you
receive the new cartridge.
1. Reinstall the aerator.
2. Call customer service for a new
aerator and replace it after you
receive the new aerator
assembly.
Remove the aerator and clear
debris.
Call customer service for a new
diverter and replace it after you
receive the new diverter.
1. Tighten the cap.
2. Call customer service for a new
o-ring and replace it after you
receive the new O-ring.
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