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LIMITED ONE-YEAR TABLET WARRANTY
We warrant this product to be free from defects in material and workmanship under normal use
for a one-year period from the original date of purchase from an authorized VIDAO dealer.
Should you be missing any of the included accessories or other components (screws, pieces,
etc.), please contact the Customer Support Center to secure a replacement. It is not necessary to
bring the unit back to the store. When calling, please reference the parts list found in the
Instruction Manual to help us accurately identify the missing parts and promptly provide
replacements.
We will repair or replace the unit free of charge should it become defective under this warranty,
providing you, the original purchaser, have your original dated sales receipt.
To obtain warranty service or replacement within the one-year warranty period, please return the
product with all parts and accessories along with your original dated store receipt to the original
place of purchase and the unit will be exchanged at no charge. It is not necessary to contact the
manufacturer for warranty replacement.
Our Customer Support Center is available Monday - Saturday (10:00AM to 7:00PM EST) for
technical assistance or troubleshooting. To contact us, please call 1-855-998-4326.
This warranty applies only under conditions of normal use.
There are no consumer serviceable parts contained in this product and any attempt by the owner
to service or repair the unit will immediately void all warranty coverage.
This warranty does not cover any product which has been subject to damage due to an act of
nature, misuse, neglect, accident, abuse, outdoor use, commercial use, or modification of, or to,
any part of the product, including rooting the operating system and other software. Damage to
any external media such as SD, microSD, USB devices, and/or other memory devices, or loss of
data are not covered nor is the cost incurred in shipping the unit for warranty repair or exchange.
Under no circumstances shall VIDAO be liable for any loss (direct, indirect, incidental, foreseen,
unforeseen, special or consequential) or for any damage arising out of, or in connection with, the
use of this product.
VIDAO makes no guarantee, express or implied, as to the capability, performance, or quality of
any third-party software or equipment used with this product.
UNDER NO CIRCUMSTANCES WILL VIDAO BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
This warranty does not cover re-manufactured, refurbished, or repaired units, or any products
sold 'As Is'.
This warranty is valid only to the original purchaser of the Product in the United States and
Canada and grants specific legal rights.
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