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Troubleshooting Guide
Problem
The Air Fryer will not
turn ON
The food has not
been cooked
thoroughly
The food has been
cooked unevenly
The Pan Assembly
will not slide back into
the housing properly
White smoke is being
emitted during
cooking
Chips are not cooking
evenly in the Fryer
Chips are not crispy
Potential Cause
The Air Fryer is not
plugged in correctly.
A circuit breaker has been
tripped.
Food capacity has been
exceeded.
The temperature was set
too low.
The cooking time was not
long enough.
Certain types of food may
need to be shaken mid
way through the cooking
process.
Too much food in the
basket.
Pan not aligned correctly.
The food contained within
may be quite greasy or
fatty.
The pot may still contain
fat/oil from previous use.
Chips were not rinsed
adequately before
cooking.
There may be a lack of oil
or too much water.
Chip size may be too
large.
You may be using
incorrect type of potato.
Possible Solution
Plug the Air Fryer in to the mains power source and
switch ON.
Check and reset the circuit breaker.
Remove some of the food and cook again in separate
batches. This will cook food more evenly and
thoroughly.
Manually increase set temperature.
Manually increase set cooking time.
-
Refer to the cooking guidelines section and if require
shake food mid-way through the cooking process.
If there is too much food in the basket, please remove
some of the food and retry.
Correctly align the pot with the grooves located on the
inside of the Air Fryer housing.
Greasy or fatty food will emit fat/oil into the pot of the
Air Fryer and when heated it may emit a white smoke.
Try to avoid cooking greasy/fatty foods in the Air
Fryer. The white smoke does not affect the cooking
process.
Ensure that the pot is thoroughly cleaned after each
use.
Rinse chips thoroughly (to remove starch) and allow
them to dry before cooking.
Ensure chips are
Possibly add a little more oil to the chips before
cooking.
Try cutting the potato into smaller pieces for a crispier
result.
When making home-made chips/fries, the best type
of potato to use are the floury varieties (Kennebec,
King Edward, Golden Delight or Sebago).
16
dried after rinsing with water.
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