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Food Paddle
A food paddle is available for
use when toasting/cooking food
product during "In and Out"
mode.
INTERNATIONAL LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products") to
be free from defects in materials and workmanship, under normal use
and service, for a period of one (1) year from the date of purchase
when installed and maintained in accordance with Hatco's written
instructions or 18 months from the date of shipment from Hatco. Buyer
must establish the Product's purchase date by registering the Product
with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from
defects in materials and workmanship from the date of purchase
(subject to the foregoing conditions) for the period(s) of time and on
the conditions listed below:
a)
Two (2) Year Parts Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
b)
Five (5) Year Parts Warranty:
3CS and FR Tanks
c)
Ten (10) Year Parts Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d)
Ninety (90) Day Parts Warranty:
Replacement Parts
SERVICE INFORMATION
The warranty on this unit is for one year from date of purchase or
eighteen months from date of shipping from Hatco, whichever occurs
first.
If you experience a problem with the unit during the warranty period,
please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance, please supply
the dealer with the following information to ensure prompt processing:
• Model of unit
• Serial number (located on unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Form No. ITQCEM1-0717
OPTIONS AND ACCESSORIES
ITQ1C-PAD
(1) Food Paddle, 9" Wide (229 mm),
ITQ-1C Models
ITQ2C-PAD
(1) F ood Paddle, 5" Wide (127 mm),
ITQ-2C Models
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT
INFRINGEMENT. Without limiting the generality of the foregoing,
SUCH WARRANTIES DO NOT COVER: Coated incandescent
light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes,
glass components, and fuses; Product failure in booster tank, fin tube
heat exchanger, or other water heating equipment caused by liming,
sediment buildup, chemical attack, or freezing; or Product misuse,
tampering or misapplication, improper installation, or application of
improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will be limited
solely to replacement of part or Product using, at Hatco's option,
new or refurbished parts or Product by Hatco or a Hatco-authorized
service agency with respect to any claim made within the applicable
warranty period referred to above. Hatco reserves the right to accept
or reject any such claim in whole or in part. In the context of this
Limited Warranty, "refurbished" means a part or Product that has been
returned to its original specifications by Hatco or a Hatco-authorized
service agency. Hatco will not accept the return of any Product without
prior written approval from Hatco, and all such approved returns shall
be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR
COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR
INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS
BEING INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
Non-Warranty Problems
If you experience a non-warranty problem that requires assistance,
please contact the nearest Authorized Hatco Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the Resources
pull-down menu, and click on "Find Service Agent/Distributor"
• call Hatco Service at 414-671-6350
• e-mail Hatco Service at partsandservice@hatcocorp.com
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