Before You Call
CONCERN
ODOR IN APPLIANCE
Odor in appliance
DOOR PROBLEMS
Door will not close.
LIGHT IS NOT ON
Light is not on.
POTENTIAL CAUSE
• Interior needs to
be cleaned.
• Foods with strong
odors are in
the appliance.
• Appliance is not
level. It rocks on
the floor when it is
moved slightly.
• Floor is uneven or
weak. Appliance
rocks on floor when
it is moved slightly.
• The light is burned
out or LED light
is damaged.
• No electric
current is reaching
the appliance.
• Control system has
disabled lights be-
cause one or both
doors were left
open too long.
• Control is in Sab-
bath mode (Sb is
displayed
on control).
COMMON SOLUTION
• Clean interior with sponge, warm water,
and baking soda. Replace air filter.
• Cover the food tightly.
• This condition can force the cabinet
out of square and misalign the door.
Refer to "Leveling" in First Steps.
• Ensure floor can adequately support
freezer. Level the floor by using wood
or metal shims under the appliance or
brace floor supporting the appliance.
• Follow directions in "Interior Light" in
the Optional Features section.
• See "Appliance does not run" in Before
You Call.
• Close and reopen door(s) to
enable lights.
• Depress MODE key and CONTROL
LOCK key for 3 seconds.
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