EN
Troubleshooting
Many occuring problems could be solved by yourself without specific expertise. In case
of a problem please check all shown possibilities and follow below instructions before
you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from the
mains socket.
Electrical equipment should be serviced only by qualified electrical experts, because
improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
Problem
The compressor
does not work.
The appliance runs
frequently or runs for
a too long period of
time.
The inside of the
refrigerator is dirty
and/ or smells.
Possible Cause
Mains plug is not connected in the
•
mains socket.
The appliance is in the defrosting
•
cycle
The indoor or outdoor
•
temperature is too high.
The appliance has been off power
•
for a period of time.
A door/drawer of the appliance is
•
not tightly closed.
The door/drawer has been opened
•
too frequently or for too long.
The temperature setting for the
•
freezer compartment is too low.
The door/drawer gasket is dirty,
•
worn, cracked or mismatched.
The required air circulation is not
•
guaranteed.
The inside of the refrigerator
•
needs cleaning.
Food of strong odour is stored
•
in the refrigerator.
Troubleshooting
Possible Solution
Connect the mains plug.
•
This is normal for an automatic
•
defrosting
In this case, it is normal for the
•
appliance to run longer.
Normally, it takes 8 to 12 hours
•
for the appliance to cool down
completely.
Close the door/drawer and
•
ensure the appliance is located
on a level ground and there is no
food or container jarring the door.
Do not open the door/drawer
•
too frequently.
Set the temperature higher until
•
a satisfactory refrigerator
temperature is obtained. It takes
24 hours for the refrigerator
temperature to become stable.
Clean the door/drawer gasket or
•
replace them by the customer
service.
Ensure adequate ventilation.
•
Clean the inside of the
•
refrigerator.
Wrap the food thoroughly..
•
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