Service
Troubleshooting
If you encounter a problem, it often will merely be
something
minor. Before you call customer service,
consider the suggestions
and instructions
below:
• ,
CAUTION
Repairs should only be done by a trained servicer.
Improper repair of your appliance
may result in risk
of severe physical injury or death.
Fault
Possible cause
Cooktop is not working
The electric power supply has been
interrupted.
E
is flashing on the ele-
ment display
E flashes on all ele-
ment displays.
An
accoustic
signal
sounds
The cooktop turns off
by itself
Display E and numbers
The appliance
has not been cor-
rectly connected
following the con-
nection diagram.
Electronic system malfunction.
The touch control zone is wet, very
dirty, food has boiled over, or an
object is lying on top of the touch
control zone.
The main switch has been activated
continuously
for more than 5 sec-
onds.
The main switch has been touched
unintentionally.
A fault in the electronic
system has
occurred.
Display i-- and numbers
A fault has been detected.
Measure
Use other electrical appliances
to check if there has
been a power outage. Check to see if there is a prob-
lem with the circuit breaker for the electrical
installa-
tion.
Make sure that the appliance
has been connected
cor-
rectly.
Contact the Technical Assistance
Service.
Clean the touch control zone, or remove the object.
Lightly touch the corresponding
touch key. The flash-
ing should stop.
Press the power key again. Reset the cooktop.
Press the main switch again. Reset the cooktop.
Turn the appliance
off and back on at the fuse or cir-
cuit breaker.
If the same fault occurs again, discon-
nect the appliance
and call Technical Assistance
Service.
The following table of error messages lists actions you
can take to correct the problem
Error messages
G
1"7
//_/7
o
The element is too hot and has
turned off.
The touch control zone is too hot.
The element was in continuous
use
for too long.
Remove the pans from the elements. I--2 disappears
when you press the display, if the element has
cooled down sufficiently. Wait a few minutes until the
element has cooled down a bit. If I--2 appears again
after the element is turned back on, the cooktop
is
still too hot. Turn off the elements and allow them to
cool further.
Make sure that cookware
is properly positioned
on
the element, and no hot objects are in contact with
the touch control zone. Wait a few minutes until the
touch control zone has cooled down. If I--'4 appears
after you turn on the appliance, call Technical Assis-
tance Service.
The automatic time limitation has been activated.
Touch any key. You can now turn on the heating ele-
ment immediately.
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