EN
TROUBLESHOOTING
If there are any problems during operation, please refer to the following table. If problems cannot be
solved as indicated under Solution, please contact your manufacturer.
Problem
Product does
not work and/or
indicator/display
does not light
Door cannot be
opened
Heating fault
Water leakage
Water is flowing
from the bottom of
the machine
Washing result is
not satisfying
Abnormal noise
Great vibration
TECHNICAL DATA
Rated Voltage
Rated power
Protection class
Max. capacity
Dimensions
Protection degree
DISPOSAL
Do not dispose of this product as unsorted municipal waste. Return it to a designated collection
point for the recycling of WEEE. By doing so, you will help to conserve resources and protect the
environment. Contact your retailer or local authorities for more information.
IM_OWM16222A3_170811_V06_HR.indb 22
Possible causes
• Interrupted power supply
• Machine's protection mechanism
is active
• NTC is damaged and heating pipe
is aging
• Connection between inlet pipe or
outlet hose and tap or washing
machine is not tight.
• Drain pipe is blocked
• The inlet pipe is not connected
firmly.
• Outlet hose has water leakage
• The clothes are to dirty
• Insufficient detergent quantity
• Fixing bolts are loosen
• Machine is installed on an unsolid
floor
• Metal articles inside the drum
• Machine stands on a uneven floor
: 220 - 240 V~, 50 Hz
: 2000 W
: I
: 6 kg
: 595 x 450 x 850 mm
: IPX4
22
Solution
• Check the power supply
• Disconnect from the power
• Contact the service center
• Check and fasten the water pipes
• Clean up outlet hose
• Fix the inlet pipe
• Replace the drain hose
• Select a proper program
• Add proper detergent quantity
• Check if transport restraints have
been removed
• Check if machine is installed on
even floor
• Check for any metal articles inside
• Adjust the feet of the machine
11/8/17 4:17 pm