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Problem
Water flows inside the refrig‐
erator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the appli‐
ance is too low/too high.
Possible cause
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
Food products prevent the
water from flowing into the
water collector.
The water outlet is clogged.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The Extra Freeze function or
Extra Cool function is switch‐
ed on.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
The food products' tempera‐
ture is too high.
Many food products are stor‐
ed at the same time.
The door has been opened
often.
The Extra Freeze function is
switched on.
The Extra Cool function is
switched on.
There is no cold air circula‐
tion in the appliance.
Solution
Make sure the door is closed
completely.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Make sure that food prod‐
ucts do not touch the rear
plate.
Clean the water outlet.
Attach the melting water out‐
let to the evaporative tray.
Switch off Extra Freeze func‐
tion or Extra Cool function
manually, or wait until the
function deactivates auto‐
matically to set the tempera‐
ture. Refer to "Extra Freeze
function" or "Extra Cool func‐
tion" section.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door"
section.
Let the food products tem‐
perature decrease to room
temperature before storage.
Store less food products at
the same time.
Open the door only if neces‐
sary.
Refer to "Extra Freeze func‐
tion" section.
Refer to "Extra Cool func‐
tion" section.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
tips" chapter.
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