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General
HEATMAX Heated Wells are designed for maximum durability
and performance with minimum maintenance.
WARNING
ELECTRIC SHOCk HAzARD:
• Turn power switch OFF, unplug power cord, and allow
unit to cool before performing any maintenance or
cleaning.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not "jet-proof" construction. Do not use jet-
clean spray to clean this unit.
FIRE HAzARD: Do not use harsh chemicals such as bleach
(or cleaners containing bleach), oven cleaners, or
flammable cleaning solutions to clean this unit.
This unit has no "user-serviceable" parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; International fax 414-671-3976.
SERVICE INFORMATION
The warranty on Hatco HEATMAX Heated Wells is for one year
from date of purchase or eighteen months from date of shipping
from Hatco, whichever occurs first.
If you experience a problem with a Heated Well during the
warranty period, please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the back of the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Daily Cleaning
To preserve the bright finish of the unit it is recommended that
the exterior surfaces be cleaned daily.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch finish of unit, marring its appearance and making
it susceptible to soil accumulation.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Remove food pans and any accessories for proper
cleaning in a dishwasher or wash sink.
3. Drain or remove water from the well.
4. Wipe down all metal surfaces using a soft, damp cloth.
Stubborn stains may be removed with a good non-abrasive
cleaner. Hard to reach areas should be cleaned with a
small brush and mild soap.
ELECTRIC SHOCk HAzARD: Use only Genuine Hatco
Replacement Parts when service is required. Failure to use
Genuine Hatco Replacement Parts will void all warranties
and may subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to operate
safely in the environments in which they are used. Some
aftermarket or generic replacement parts do not have the
characteristics that will allow them to operate safely in
Hatco equipment.
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the
Resources pull-down menu, and click on "Find Service
Agent/Distributor"
• call Hatco Service at 414-671-6350
• e-mail Hatco Service at partsandservice@hatcocorp.com
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NOTICE
WARNING
Form No. RHWCEM-0910
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