Valeo Cyclee Manual Del Usuario página 11

These error codes can also be displayed on the Valeo Cyclee™ Mobile
app when your e-bike is connected by bluetooth.
Simplified
error Component Error name
code
E0500 Motor error Motor is facing
an issue
E0501 Gearbox error Gearbox shifter
is facing an
issue
E0502 Internal Internal voltage
electrical error error or internal
sensor error
E0503 Electrical power Input voltage
error error :
- battery under
/ over voltage
- harness bad
connection
E0504 External Issue detected
electrical error on output port
Example: short
circuit on lamps,
Overvoltage /
undervoltage
MOTOR
E0505 Speed sensor Issue detected
error on speed sensor
E0506 Internal Internal motor
communication error
error
E0507 External Communication
communication error with
error battery or
display
E0508 Over Temperature of
temperature the motor is too
error high
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System Action/Solution to
Description
operating solve the issue
Potential root
restriction / Troubleshooting
cause
limitation Corrective action
No assistance Restart the system.
anymore If the issue is still
present, go to your
repairer
Gearbox shifting Restart the system.
is not available If the issue is still
or limited present, go to your
functionality repairer
No assistance Restart the system.
anymore If the issue is still
gearbox shifting present, go to your
functionality can repairer
be impacted
Limited Turn off the system,
assistance or remove and reinstall
No assistance the battery pack.
anymore If the issue is still
present, go to your
repairer
Output port Check lamps (or
disable external devices)
connections.
Disconnect lamps
to see if the issue
disappears. If yes,
lamp is KO
If the issue still present,
go to your repairer
No assistance, Check your speed
and automatic sensor position and
shifting disable look for damages on
the cable.
If the issue is still
present, go to your
repairer
No assistance Restart the system.
anymore If the issue is still
present, go to your
repairer.
Display Check display
communication connectors. Remove
error : system will and reinstall the
turn off battery.
Battery If the issue is still
communication present, go to your
error : no repairer.
assistance
anymore
No assistance Turn off the system
anymore, and let the motor cool
gearbox shifting down.
can also be If the issue is still
impacted present, go to your
repairer.
Simplified
error Component Error name Potential root
code
E0509 Under Temperature of
temperature the motor is too
error cold
E0510 Internal system System is facing
error an internal error
MOTOR
E0511 Torque sensor Issue detected
error on Torque
Sensor
E0201 Charging error Issues with
external battery
charger or plug
connections
E0202 Communication Communication
error error with motor
or external
device
E0203 Electrical error Battery voltage
BATTERY
or current error:
- Battery cells
under / over
voltage or
unbalanced
- Battery
overcurrent
E0204 Internal error Internal error
E0205 Temperature Temperature of
error the battery is
too high or too
cold
System Action/Solution to
Description
operating solve the issue
restriction / Troubleshooting
cause
limitation Corrective action
No assistance Go back to nominal
anymore, temperature (ambient
gearbox shifting temperature).
can also be If the issue is still
impacted present, go to your
repairer.
No assistance Restart the system.
anymore If the issue is still
present, go to your
repairer.
No assistance Restart the system.
anymore If the issue is still
present, go to your
repairer.
Battery will no Check connections
longer charge between bike battery
& charger disconnect/
reconnect the charger
on the battery.
Check electrical
supply to the wall plug.
Check connections
between charger &
wall plug disconnect/
reconnect the charger
on the wall plug.
Check external battery
charger itself
If the issue is still
present, go to your
repairer.
System will cut Remove and reinstall
off (urgent or battery, restart system.
nominal cut off) If the issue is still
present, go to your
repairer.
System will cut Check the battery for
off (urgently or external damages.
after 1.5s) Restart the system.
Try a battery charging
cycle at ambient
temperature.
If the issue is still
present, go to your
repairer.
System will cut Restart the system.
off If the issue is still
present, go to your
repairer.
System will cut Go back to battery
off nominal temperature
(battery should rest at
ambient temperature).
Restart the system.
If the issue is still
present, go to your
repairer.
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