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Troubleshooting
TW is unresponsive or will not power on:
1. Check that the battery is fully charged by connecting the TW Charging Cradle to a known-good power
source with the TW earphones inside. Allow the TW to charge for at least 2.5 hours with the cradle lid closed.
The earphone battery is full when the battery status LED turns off (TW2 only).
2. Reset the TW1 by pressing and holding the touch sensor for 6 seconds. Reset the TW2 by tapping the
touch sensor 6x in 1.5 seconds.
TW will not pair or connect:
1. If you have previously paired your device with the TW, then please 'Unpair' or 'Forget this Device' per the
instructions for your audio device.
2. Turn on the TW earphones with your audio device in Bluetooth Scanning mode. Make sure your audio device
is scanning or in 'discovery mode', then select TWS KICKER.
Device paired and connected, but volume is low or inaudible:
Check the volume output level of your audio device.
WARNING!
Keep out of reach of children. The content of this package includes small parts and cords that can cause choking
or strangulation.
WARRANTY
KICKER products are warranted against defects. Duration and terms of warranty depend on the laws in the
country in which it was purchased. For details see your local KICKER Dealer or www.kicker.com/warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
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