Warranty (CANADA)
Samsung over-the-range (otr) microwave oven
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
Canada, Inc. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR,
FIVE (5) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the
damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this
stipulation covers include:
• A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
• A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer
can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased
and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG
for problem determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented upon request
as proof of purchase to SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair this product or replace it if cannot repair it, at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be defective during the
limited warranty period specified above. All replaced parts and products become the property
of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the
contiguous United States. In-home service is not available in all areas. To receive in-home service,
the product must be unobstructed and accessible to service personnel. If during in-home service
repair can not be completed, it may be necessary to remove, repair and return the product. If in-home
service is unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice
to and from a SAMSUNG authorized service center. Otherwise, transportation to and from the
SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered
in normal, noncommercial use of this product and shall not apply to the following, including, but
not limited to: damage which occurs in shipment; delivery and installation; applications and uses
for which this product was not intended; altered product or serial numbers; cosmetic damage or
exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG which damage this product
or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer
adjustments and failure to follow operating instructions, cleaning, maintenance and environmental
instructions that are covered and prescribed in the instruction book; problems caused by pest
infestations, and overheating or overcooking by user; glass tray or turntable; reduced magnetron
power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free
operation of the product.
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