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OWNER'S MANUAL | TROUBLESHOOTING
TROUBLESHOOTING
IGNITION TROUBLESHOOTING
BURNER WILL NOT IGNITE:
If ignition does not occur in 5 seconds:
Turn the burner control knob oFF�
STEP 01
Wait 5 minutes�
STEP 02
Repeat the lighting procedure�
STEP 03
If this does not work, to determine the cause, please try to ignite your appli-
If this does not work, to determine the cause, please try to ignite your appli-
ance with a match.
ance with a match.
MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks. open hood (if applicable).
Before beginning, check for gas leaks. open hood (if applicable).
Turn control knob to oFF position�
STEP 01
light a match (or long
STEP 02
lighter) no shorter than 11
inches long�
Place the flame next to
STEP 03
the burner�
Push in and turn the control knob to start gas flowing�
STEP 04
ensure burner lights and stays lit�
IF YOU CAN IGNITE YOUR APPLIANCE WITH A MATCH:
POSSIBLE CAUSES
Ignitor wire misaligned�
damage to the ignition system�
IF YOU CAN NOT IGNITE YOUR APPLIANCE WITH A MATCH:
POSSIBLE CAUSES
Burner tubes are not receiving
fuel�
18
SOLUTION
ensure that the ignition needle
is positioned 3-7mm away from
the burner tube, and above a
burner hole�
3-7mm
3-7mm
Contact customer support for
replacement parts�
SOLUTION
Clean the burner assembly to
remove the obstruction�
GAS FLOW TROUBLESHOOTING
IGNITION TROUBLESHOOTING
BURNER WILL NOT IGNITE:
BURNER FLAMES ARE YELLOW OR IRREGULAR:
If ignition does not occur in 5 seconds:
• Appliance will not achieve a high heat or heats unevenly�
Turn the burner control knob oFF�
STEP 01
• Burner flames start strong, then immediately drop to low even
Wait 5 minutes�
STEP 02
when burner is set to high position�
• Flame height drops when a second burner is lit�
Repeat the lighting procedure�
STEP 03
• Flames do NoT extend the full length of the burner, or only run on
If this does not work, to determine the cause, please try to ignite your appli-
If this does not work, to determine the cause, please try to ignite your appli-
ance with a match.
ance with a match.
one side of the burner�
• Burner flames are inconsistent�
MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks.
Before beginning, check for gas leaks.
POSSIBLE CAUSES
Turn control knob to oFF position�
STEP 01
obstructions in the burner, gas
light a match (or long
STEP 02
jets, or fuel rail�
lighter) no shorter than 11
lPG cylinder is empty or low�
inches long�
Place the flame next to
STEP 03
The regulator's flow limiting
the burner�
device was triggered�
Push in and turn the control knob to start gas flowing�
STEP 04
ensure burner lights and stays lit�
Regulator stuck in safety
position�
A FLAME IS COMING OUT OF THE AIR GATE:
POSSIBLE CAUSES
Something is blocking the
venturi in the burner�
Model: 6038
SOLUTION
Clean the burner, jets, and gas
hose�
Refill or replace the lPG
cylinder�
Reset the safety system:
Turn oFF the appliance,
STEP 01
close the lPG cylinder valve, and
disconnect the regulator from
the lPG cylinder�
Wait five minutes to
STEP 02
allow the pressure to dissipate,
then reconnect the regulator
to the lPG cylinder and slowly
open the oPd hand wheel one
half turn�
Ignite your appliance�
STEP 03
Contact customer support for
replacement parts�
SOLUTION
Clean the burner assembly to
remove the obstruction�
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