⑦
If your camera can't connect well but your network is good,
please take out your SD card and try again, it may be that the SD
card is incompatible.
⑧
If the device connected to Wi-Fi is excessive it will cause the IP
address conflict and fail to connect to Wi-Fi.
⑨
Please keep the camera at least 1 meter away from any wireless
devices or metal in order to avoid wireless interference,
including Wi-Fi routers and phones.
⑩
If you want to change Wi-Fi to connect the camera, please reset
the camera by clicking 'Reset
until you hear a short sound of music, the indicator light will
flash in red, then reconnect the camera to the app. If camera
successfully connected, the indicator light will show blue.
Q:
How can I differentiate the 2.4GHz and 5GHz Wi-Fi?
You could check the user manual of the router and try to contact
A:
the operator for help. Or if you use dual band router. You could
try to confirm it yourself.
Step 1:
Find the router website on your computer/laptop. Or if you
have connected your Wi-Fi on your phone, click your Wi-Fi
for router information.
Step 2:
Sign in your router account, Rename your Wi-Fi with 2.4G
and 5G respectively for easy distinction. (Do not use 5G
preferred, 2.4Ghz & 5Ghz will mix together if you open it,
You don't know whether you have connected to 2.4Ghz
Wi-Fi or 5Ghz Wi-Fi)
Step 3:
Choose 2.4G Wi-Fi and then connect it on your phone. Then
begin to connect your camera.
Q:
How far should the camera be placed from the router?
A:
After testing, the Wi-Fi connection distance can normally reach
up to 150 meters in the open area. However, the actual situation
depends on the strength of Wi-Fi and its surrounding
environment (thick walls, electromagnetic devices, large metal
objects will all cause interference to the Wi-Fi signals). If the
camera connection signal is weak or unstable, please place the
camera as close to the router as possible.
button (network configuration)
'
6