Publicidad
Idiomas disponibles
Idiomas disponibles
Q:
Does my phone have to connect to the same Wi-Fi as cameras?
Or do I need to connect to Wi-Fi to view the camera?
A:
No, it doesn't. As long as the camera is well connected with your
home, you can use WLAN or Cellular data.
Q:
Why doesn't the device identify the SD card?
A:
It is recommended to cut the power before you insert the SD
card. And please check whether the SD card is normally
available and the format is in FAT32. If the format is not in
FAT32, please go to the 'recording management' page to format
the SD card and check again.
Q:
Why is the device still in the list of devices after resetting?
A:
Press the reset button on the camera will only reset the network
configuration of the camera, it can not change the configuration
in the app. If you want to remove the camera from the app,
please log in the app to delete the device.
Q:
How to change the network of the camera to another router?
A:
Please delete the device from the app, and reset the camera by
pressing the reset button, then connect the device to the app
again.
Q:
How to detect the Wi-Fi signal strength of the camera before
installation?
A:
Please go to the settings in the app, tap the 'Installation Guide' ,
it will guide you to find a most suitable installation site.
7
Publicidad
