10.
Troubleshooting
−
Try to place the device in an area where no heat sources are in the camera's
field of view.
−
In some cases, if the camera is near a body of water, it will take photos without
any subject. Try pointing the camera toward the earth.
−
Avoid placing the device on a fragile tree which may move in the event of
strong wind.
−
Remove the branches that are in front of the camera lens.
−
Sunrise or sunset can trigger the PIR sensor. The device must be reoriented.
−
If an animal or person is moving quickly, he or she may move out of the
camera's field of view before the photo is taken. Move the device back or
reorient it.
−
Check that the memory card is not full. If the card is full, the device may stop
taking photos/videos.
−
Check the battery status of the solar panel and make sure there is enough
power left to operate the device.
−
Make sure that the device selector is in the ON position and not in the OFF
position.
−
Format the memory card with the device before using it or when the device
stops taking photos/videos.
11.
After-sales service
Should your product stop working or develop a fault, first read this guide over, and
then check the batteries and replace/recharge them if necessary. Also check that you
are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for
service and repair.
Guide d'utilisation – user guide 1074 – Janv 2024 - 23/59
a.
The photos do not capture subject
b.
The camera stops taking images/videos or won't take
image/videos