DEFINITION :
VSEach pixel is made up of a red, green and blue sub-pixel.
When a subpixel is in a fixed state, the visible result is a tiny black, white, or colored dot that appears on the
screen.
There are three types of defective subpixels:
1.
Defective sub-pixels clear: white, bright, always on,
2.
Defective sub-pixels dark: black, always off,
3.
Defective red, green or blue subpixels: stuck, on or off
During the LCD manufacturing process, it is not uncommon for one or more sub-pixels to remain fixed to the
point of forming a bright or dead pixel. A display with 1 to 5 frozen subpixels is considered normal and meets
industry standards.
NOTICE CONCERNING DEAD PIXELS:
Spirit of Gamer does not guarantee 0 dead pixels on Epic Series screens.
As of August 2, 2023, Spirit of Gamer supports defective pixels according to the standard:
To deal with the case of a defective pixel during the standard warranty period, you must provide 3 photos:
A photo showing the screen in its entirety, with an indication of where the dead pixels are located,
o
Another photo zooming in on the pixels
o
A photo of the product identification label located on the back of the screen.
o
The photos will be accompanied by the purchase invoice and sent by email to
The policy regarding dead pixels is purely informative and has no contractual value. They may be modified at any
time, without notice. Check out our latest Dead Pixel Policy on the
Please read the general warranty conditions carefully.
PIXELS
ISO 9241-307 Class 1
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epic@spiritofgamer.com