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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE & SOLUTION
Unit fails to power on.
Unit is not plugged in. Ensure the power cord is secure
in the unit's power jack, and plug power cord into
electrical outlet.
Household circuit breaker/ground fault circuit interrupter
has tripped or blown fuse. Reset circuit breaker/ground
fault circuit interrupter, or replace fuse. For assistance,
see IMPORTANT SAFETY INSTRUCTIONS.
Unit is damaged or in need of repair. Cease usage and
unplug. Contact Consumer Service for assistance.
Unit is not producing
Water level in Tank is empty or too low. Refill with
desired amount of
clean, cool tap water. See HOW TO USE.
humidity or mist output
Airflow is blocked. Remove obstruction.
has ceased.
Unit settings are too low. Adjust humidity to HIGH.
Water Basin is too full of water. Empty base and
replace tank.
White dust has
Unit is in need of cleaning. See CLEANING.
accumulated on Mist
Water is too hard. Used distilled water.
Outlet or on surfaces.
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F I V E
SATISFACTION GUARANTEE
Vornado Air LLC ("Vornado") warrants to the original consumer or purchaser this Vornado
Humidifier ("Product") is free from defects in material or workmanship for a period of five (5)
years from the date of purchase. If any such defect is discovered within the warranty period,
Vornado, at its discretion, will repair or replace the Product at no cost.
FOR WARRANTY OR REPAIR SERVICE:
Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization ("RA") form.
Please have or include your Product's model number and serial number, as well as your name,
address, city, state, Zip code and phone number when contacting Vornado for warranty service.
Or to file a contactless warranty claim, visit vornado.com/contact-us.
AFTER RECEIVING THE RA FORM, SHIP YOUR PRODUCT TO:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting Vornado with
service inquiries. To ensure proper handling, packages must be clearly marked with the RA
number. Packages not clearly marked with the RA number may be refused at the receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to cover
the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modification,
alteration, mishandling, improper maintenance, commercial use or repair or service of the Product
by anyone other than Vornado; damages which occur in shipment or are attributed to acts of
God. Improper product use, which includes using an external device that alters or converts the
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