Tripp-Lite AG-0009 Serie Manual Del Propietário página 11

Configuration and Operation
Remote Monitoring and Control
The PDU provides remote monitoring, outlet control and more via Web browser, telnet and
SNMP-based Network Management Systems. For more information about configuration and
operation of the PDU via the PowerAlert Device Manger, refer to the LX Platform User's Guide,
which can be found by going to www.tripplite.com/support and typing LX Platform in the search
field.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of
Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more
information on service, visit www.tripplite.com/support. Before returning your product for service,
follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns
link. From here you can request a Returned Material Authorization (RMA) number, which is
required for service. This simple on-line form will ask for your unit's model and serial
numbers, along with other general purchaser information. The RMA number, along with
shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the
RMA number on the outside of the package. If the product is within its warranty period,
enclose a copy of your sales receipt. Return the product for service using an insured carrier
to the address given to you when you request the RMA.
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