If your TV does not operate
normally
or cannot
be turned
on, please
check the
following troubleshooting
questions.
Remember
also to check any other connected
electronic
device, such as DVD or Blu-ray player to pinpoint the problem. If the TV
still fails to operate normally, please contact technical support.
The TV does not respond
when
pressing
any buttons
TV cannot
be switched
on
The remote control does not
work
Power
is suddenly
turned
off
No picture
& No Sound
Picture
appears
slowly after
switching
on
No or poor color or poor
picture
Horizontal/Vertical
bar or
picture
shaking
Poor reception
on some
channels
" The
TV may freeze
up during
use.
Disconnect
the power
cord from the power
socket for a few minutes.
Reconnect
the
power
cord and try to operate
it again as usual.
• Check
that the TV is connected
to the power supply.
• Make
sure all connected
AV devices
are switched
off before
switching
on your TV.
• Check
to see if there are any objects
between
the TV and the
remote
control
causing
an obstruction.
Ensure
that you are
pointing
the remote
control
directly
at the TV.
•
Ensure
that the batteries
are installed
with the correct
polarity
(+ to +, - to -).
•
Install new batteries.
• Check
the
power
of the
TV. The
power
supply
maybe
interrupted.
• Check
if the sleep timer is set.
• Check
whether
the Auto Standby
is activated.
• Check
whether
the TV is switched
on.
• Try another
channel.
The
problem
may
be caused
by the
broadcaster.
° This
is normal;
the
image
is muted
during
the TV startup
process.
Please
contact
your service
centre
if the picture
has
not appeared
after five minutes.
• Adjust the settings
in the PICTURE
menu.
• Try another
channel.
The
problem
may
be caused
by the
broadcaster.
° Check
if video cables
are connected
properly.
o Check
for local interference
such as an electrical
appliance
or power tool.
• The station
or cable
channel
may be experiencing
problems;
tune to another
station.
• Station
signal
may be weak,
reposition
the antenna
for better
reception.
• Check
for sources
of possible
interference.
Lines or streaks
in pictures
° Check
antenna
(change
the position
of the antenna.)
No pictures
when
connecting
,
Check
if the input source
is HDMII/HDMI2/HDMI3.
HDMI
Pictures
appear
in wrong
• Adjust the Aspect
Ratio settings
in the SETUP
menu or press
ratio
the ASPECT
button on the remote
control.