OPERATING ISSUE
Unit does not start.
Dehumidifier does not
dry the air as it should.
The unit makes a loud
noise when operating.
Frost appears on the
coils.
Water is on floor.
The pump operation on
light blinks at 1 Hz.
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TROUBLESHOOTING
Ensure the dehumidifier's plug is pushed completely into the outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level, or bucket is full.
Water bucket is not in the proper position.
Enough time was not allowed to remove the moisture. Allow a full 24 hours to
pass before expecting to see a change in room humidity level or collected
water.
Ensure there are no curtains, blinds or furniture blocking the front or back of
the dehumidifier.
Ensure the machine's set humidity percentage is lower than the current
room's humidity percentage. The machine can then be run on continuous
mode (CONT.) for 24 hours to test.
Check that all doors, windows and other openings are securely closed.
Room temperature is below 41°F.
Kerosene heater or something else is giving off water vapor in the room.
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
This is normal. The dehumidifier has auto defrost feature.
Hose to connector or hose connection may be loose.
Intend to use the bucket to collect water, but the back drain plug is
removed.
Ensure dehumidifier is on a level surface; an unlevel floor can cause the unit
to lean to one side and leak water from the internal tray.
Clean the filter of the pump arm inside of the bucket area.
Check the pump hose is not kinked or blocked.
Empty the water of the bucket.
Unplug the machine, and remove the pump hose.
A dry Q-tip can be used to clean dust from the pump hose inlet.
RECOMMENDATIONS
0124 IH-11032