TROUBLESHOOTING
EN
PROBLEM
The hub status
indicator flashes
orange.
The hub status
indicator flashes red.
The hub status
indicator glows solid
red.
The battery-bay
status indicator
above one of the
batteries will glow
solid red.
The hub status
indicator is solid
green.
The dock/power
bank status indicator
goes out.
The hub status
indicator solid green.
12
56 VOLT PGX
CAUSE
The hub will charge slowly when
the hub temperature is 40 – 60 °C,
which is normal operation.
1. Hub output overcurrent.
2. The hub's fan is blocked or
damaged.
3. AC input under-voltage.
1. Hub is too hot.
2. Hub is too cold.
The battery pack is too hot or too
cold.
1. Bad connection between the hub
and dock/power bank.
2. Faulty hub dock/power bank.
1600W HUB — PGX1600E-H
TM
SOLUTION
No action needed.
1. Reset the hub by unplugging the hub from power
supply and waiting until the hub status indicator
goes out, then reconnect the plug to the power
supply. If it does not work, call EGO Service
Center.
2. Unplug the hub, shake the hub slightly, and then
reconnect the hub to the power supply to see
whether the hub works normally. If it does not
work, call EGO Service Center.
3. No action needed. The hub will resume to charge
after the AC input voltage is stable. If the AC input
voltage is still not stable after many times, unplug
the hub from power supply and waiting until the
hub status indicator goes out, then reconnect the
plug to the power supply.
1. Unplug the hub from power supply and wait until
the hub cools down, then reconnect the plug to
the power supply. If it does not work, call EGO
Service Center.
2. Allow the hub to warm up. Charging will resume
when the hub returns to the normal temperature.
Allow the battery pack to cool down or warm up.
Charging will begin when battery pack returns to the
normal temperature.
1. Try to disconnect the hub connector and
reconnect it to the dock/power bank.
2. Contact EGO Service Center for the dock/power
bank replacement.