C
Cleaning and maintenance
Caution!
• When the appliance is in use and depending on the
programme selected there can be hot water in the
pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the
cycle, and is empty. When replacing the cover, ensure
it is securely re-tightened.
Trouble shooting
Whenever there is a problem with the appliance, check if you can solve it following the tables
below.
Description
Appliance does not
start
Door can´t be
opened
Water leakage
Detergent residues
in the detergent
dispenser
Indicator or display
does not work
Abnormal noise
Possible cause
• Door is not closed
properly.
• Clothes are stuck.
• Safety protection is
activated.
• Connections are not
tight enough.
• Detergent is damp
and/or clotted.
• PC board or
harness have
connection
problems.
• Fixing bolts still in
place.
• Floor is not solid or
level.
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Solution
• Close the door properly and restart.
• Check the laundry.
• Disconnect the power and restart.
• Check and fasten the water inlet
pipe.
• Check and clean the outlet hose.
• Clean and wipe the detergent
dispenser dry.
• Switch off the power and check if the
mains plug is connected properly.
• Check if the fixing bolts have been
removed.
• Make sure the appliance is installed
on a solid and level floor.
EN