Reolink Duo 2 PoE Instrucciones De Operación página 8

13 English
Troubleshooting
To get the best field Camera is not Powering on
of view, loosen the
adjustment screw on
If your camera is not powering on, please
security mount and
try the following solutions:
turn the camera.
For PoE Camera
• Make sure your camera is powered on
properly. The PoE camera should be
powered by a PoE switch/injector, a
Reolink NVR or a 12V power adapter.
• If the camera is connected to a PoE
Stiffen the adjustment
device as listed above, connect it to
screw to lock the
another PoE port and check again.
camera.
• Try again with another Ethernet cable.
For WiFi Camera
• Plug the camera into a different outlet
and see if it works.
• Power on the camera with another
working 12V 2A DC adapter and see if it
works.
If these won't work, contact Reolink
Support.
Picture is not Clear
If the picture from the camera is not clear,
please try the following solutions:
• Check the camera lens for dirt, dust or
spiderwebs, please clean the lens with a
soft, clean cloth.
• Point the camera to a well-lit area, the
lighting condition will affect the picture
quality a lot.
• Upgrade the firmware of your camera to
the latest version.
• Restore the camera to factory settings
and check out again.
English 14