7. FAQ
Unable to
charge
Stops working
during massage
Abnormal
noise
Reasons
The charger is not
compatible.
Power cord is not
plugged in tightly.
The battery runs out.
Touch the Speed Setting
Button or ON/OFF Power
Switch accidentally.
The pressure force is over
stall force, the device turn
off.
The device automatically
turns off after 30 minutes
of continuous use.
The attachment is not
plugged in tightly.
Trouble shooting
Make sure to use the original
charger during charging.
Make sure the power cord is
attached in place.
Please charge the device
with the original charger.
Please check the Speed Setting
Button and the ON/OFF power
switch.
Press the Speed Setting Button
to turn on the device again.
Press the Speed Setting Button
to turn on the device again.
Make sure the attachment is
attached in place.
7