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Troubleshooting
15 Troubleshooting
Troubleshooting
WARNING
Improper repairs are dangerous.
Only original spare parts may be used to repair the appliance.
▶
If the power cord of this appliance becomes damaged, it must be replaced by
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the manufacturer, the manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Issue
Appliance no longer
responds.
Home Connect is not
working properly.
Appliance only
dispenses water, not
coffee.
Appliance is not
dispensing milk froth.
Cause and troubleshooting
Appliance has an error.
Unplug the appliance and wait 60 seconds.
1.
Plug it back in.
2.
Various causes are possible.
Go to www.home-connect.com.
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Empty bean container is not detected by the appliance.
Pour in coffee beans.
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Coffee shaft on brewing unit is blocked.
Clean the brewing unit.
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Coffee beans are too oily and do not fall into the grinder.
Gently tap the bean container.
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Change the type of coffee.
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Do not use oily beans.
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Clean the empty bean container with a damp cloth.
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Brewing unit is not inserted properly.
Check whether the brewing unit is inserted correctly
1.
and is securely locked.
Push the red lever up to the left.
2.
Insert the brewing unit cover.
3.
Milk system is soiled.
Clean the milk system in the dishwasher.
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Milk inlet tube not immersed in milk.
Use more milk.
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Check whether the milk inlet tube is immersed in the
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milk.
Heavy build-up of limescale in the appliance.
Descale the appliance.
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Troubleshooting en-us
29
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