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TROUBLESHOOTING
Problem
Dehumidifier does
not start.
Dehumidifier does
not dry air as it should.
Appliance runs
too long.
Frost appears on heat
exchanger.
Fan noise
Water on the floor.
If any of the following error codes appear, contact a certified after-sales service department for inspection and/or
repair. For additional information, contact Global Industrial Customer Service at 1-800-645-2986.
Code
Description
P1
Bucket Pull Out
EH
Humidity sensor failure
E1
Temperature sensor failure
E2
E3
Gas leakage
Energy Efficient Portable
Dehumidifier
Possible Cause
The dehumidifier is unplugged.
The fuse is blown/circuit breaker is tripped.
Dehumidifier has reached its present level
or the bucket is full.
Bucket is not in the proper position.
Power Failure.
Not enough time allowed for unit
to remove moisture.
Airflow is restricted.
Dirty filter
The humidity control may not
be set low enough.
Doors and windows may not
be closed tightly.
Clothes dryer may be blowing moist
air into the room.
Room temperature is too low.
The area is too large.
Doors and windows are open.
Appliance has been operated recently or
the room temperature is too low.
The air is passing through the appliance.
Drain connections are not fastened properly.
dehumidifier is not on a level surface.
•
•
Make sure the dehumidifier's plug is pushed
Check the house fuse/circuit breaker box
The dehumidifier automatically turns off when
either condition occurs. Change to a lower setting
or empty the water bucket and replace properly.
The bucket must be in place and securely seated
(up to 3 minutes) to prevent tripping of the
compressor overload. For this reason, the unit
may not start normal operation for 3 minutes
When first installed, allow at least 24 hours
Make sure there are no curtains, blinds, or
furniture blocking the front or back of the
dehumidifier. See the Location Requirements
section of this manual for more information.
For drier air, press the
percent humidity desired in the room, or set the
dehumidifier to
Check that all doors, windows, and other
Install the dehumidifier away from the dryer.
Moisture removal is best at higher room
temperatures. Lower room temperatures
will reduce the moisture removal rate. This
This is normal, frost usually disappears
Check the drain connection for leaks and fasten
properly. Make sure the appliance is operating
Code P1 applies to model 246733 & 246735 (with pump) only.
If code E3 appears, check to see if the room temperature is above 90°F
(32°C). If this is the case, relocate the dehumidifier in a location below 86°F
(30°C) and allow to sit for 2 hours before running again. Start the unit
again; if the E3 code still appears, contact a service department or Global
Industrial Customer Service at 1-800-645-2986 for further instructions.
6
Solution
completely into the outlet.
and replace fuse or reset breaker.
for the dehumidifier to operate.
There is a protective time delay
after it is powered back on.
to maintain the desired dryness.
See the Cleaning Filter section of this
manual for more information.
button to lower the
for maximum dehumidify.
openings are securely closed.
The dryer should be vented outside.
dehumidifier is designed to operate at
temperatures above 5°C (41°F).
The capacity of the appliance cannot
meet the area of the room.
Close all doors and windows.
within 60 minutes.
This sound is normal.
on a level surface.
User's Manual
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