Qilive Mini Grill Q. 5950 Manual De Instrucciones página 7

■ Use or storage conditions which are detrimental to the good conservation of the
appliance (oxidation, corrosion), use of energy, use or installation non-compliant with the
manufacturer's instructions, or negligence or use of peripherals, software or consumab s
which are unsuitable.
■ Professional, collective, industrial or commercial use of the product, or use for purposes
other than normal domestic purposes in the country where it was purchased.
■ Damage caused by external sources, such as transport, weather conditions, electrical
outages or power surges.
■ Modified products, products with damaged, altered, erased or rusted guarantee seals or
serial numbers.
■ Damage caused by any intervention of non-authorised persons.
■ Software updates as a consequence of changes to network settings
■ Damage caused by elements external to the appliance (foreign bodies, insects, etc.)
■ Appliance content - freezer, washing machine, etc. - (food, clothing, etc.)
■ Product failure resulting from the use of third-party software to modify, change or adapt the
product as supplied.
■ Product failure resulting from use of the product without the accessories supplied with it or
approved by Qilive.
The customer is responsible for regularly backing up the data contained on their hard disk or in
the internal memory of their device, and this before any claim is submitted.
Qilive cannot be held liable for the loss or destruction of stored data, nor may it be held liable for
damage caused to software resulting from, in particular, a restoration or breakdown.
In the same sense, Qilive is not required to check that SIM/SD cards have been removed from
returned products.
What are the modalities of the guarantee?
The modalities of the Qilive guarantee are as follows:
The guarantee enters into effect on the date of purchase (or date of delivery if this is later).
You'll need to provide proof of delivery/purchase before any intervention on your guaranteed
appliance. Please note that, without this proof, any work carried out will be invoiced. Please keep
your purchase receipt or delivery note.
Any interventions will be carried out by Qilive or its authorised agents.
Any replaced par becomes the property of Qilive.
The guarantee offers advantages which are in addition to your legal rights as a consumer and do
not have any impact on the latter rights.
How to apply the Qilive guarantee?
To request the repair or replacement of your product under the Qilive guarantee, for any country
other than France, please return your product to the service desk of your place of purchase along
with your proof of purchase (e.g. the receipt) and the accessories provided with the product,
including those necessary for its correct functioning (power, adapter, etc.) with its original
packaging. To apply the guarantee in France, please submit a request on our website: https://
auth.sav-login.auchan.fr. The following information will be required: date of purchase, model and
serial or IMEI number (this information generally features on the product, packaging or proof of
purchase).
When does the guarantee become effective?
The Qilive guarantee is effective from the date of purchase or delivery of your appliance, the latest
date being valid.
Your product is guaranteed by Qilive 3 years for parts and labour.
Can Qilive guarantees be transferred?
Qilive guarantees can be transferred with the appliance, as long as the original proof of purchase
from a recognised retailer, as well as proof of any change of ownership of the appliance,
confirming the correct operational condition of the appliance at the time of change of ownership.
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